GENERAL
CONDITIONS
RESERVATIONS,
DEPOSITS, AND PAYMENTS:
Tours without Cruises: A deposit of $200 per person is required
within 10 days of confirmation. Full payment is due 60 days prior
to departure.
Tours with Cruises: An additional $250 deposit per person
is required within 10 days of confirmation.
Airline Tickets: Some discounted airline tickets require
immediate payment. Passengers will be advised accordingly.
Reservations: |
Send
payments to:
|
Toll
free (800) 334-3782
Local (770)
321-6814 374
Fax
(240) 597-0772
|
South
American Fiesta
Swallow
Way
Marietta,
Georgia 30066
|
To
send us an mail please click
here |
CANCELLATION
AND REFUNDS:
Land Services: Cancellations received in writing more than
60 days prior to departure will be subject to a cancellation penalty
of $50 per person plus 5% fee charged by credit card companies.
Cancellations received within 60 to 45 days prior to departure are
subject to all charges imposed by airlines, hotels, overseas ground
operators and/or any other suppliers as well as the following per
person cancellation fees: $100 per person plus 5% for credit card
fees. For cancellation received within 45 days of departure - no
refund will be made. No refund will be made for any change and/or
cancellation of service and/or accommodations made by the passenger
during the operation of a tour or for any feature of the program
not used by the passenger during the operation of a tour.
Cruises: No refund will be given for cancellations received
within 91 days of departure unless cancellation is accompanied by
authentic medical documentation. Medically certified cancellations
will be subject to 50% of the full penalty.
Airline Tickets: Airline tickets are not refundable after
ticket has been issued.
SOUTH AMERICAN FIESTA'S RESPONSIBILITY:
South American Fiesta and/or their agents and suppliers of services
pursuant to or in connection with any itinerary shall act only as
agents for the passengers in making arrangements for hotels, transportation,
restaurants, and/or any other service. South American Fiesta does
not assume any liability whatsoever for any injury, damage, death,
loss, accident or delay to person or property due to an act of God
and/or due to an act or default of any supplier, ground operator,
hotel, carrier, restaurant, company and/or person rendering any
of the services included in a tour. If a service is not provided
due to strikes, change of flight schedule, flight cancellation,
operational problem and/or an act of God, a refund of the net cost
of those services not provided less charges imposed by any supplier
and a handling fee of $50 per person will apply. The operator cannot
accept any responsibility for additional expenses incurred by the
passenger due to delay, changes in schedules or other causes. South
American Fiesta accepts no responsibility and will make no refund
for any unused service which resulted from an act or default of
the passenger such as but not limited to the passenger's failure
to obtain the necessary documents required to enter a country or
the passenger's loss of identification documents, tickets and/or
vouchers. South American Fiesta reserves the right to make changes
in any itinerary in the event it becomes necessary to insure the
safety, comfort or well being of the passenger. Such changes will
be made without penalty to the operator.
INSURANCE:
South American Fiesta strongly recommends that the passenger purchases
travel insurance to cover trip cancellation and interruption, baggage
and personal possession loss, medical expenses, emergency assistance,
accidental death and dismemberment, and baggage and travel delay.
For insurance rates please click
here
ABOUT SOUTH AMERICAN FIESTA:
Established in 1979 as specialists in South & Central America.
Members of NTA, ASTA, IATA, ARC. Passengers' payments are protected
by the National Tour Association's Consumer Protection Plan up to
$250,000. Passengers' payments are also deposited and held in escrow
until services are rendered. Credit card payments are accepted,
we also carry a $1'000,000 liability insurance policy.
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